As a customer, you benefit from TalentRise’s Exceed CX mindset in a number of ways. We deliver positive and distinctive experiences, and we are hyper focused on creating value. Most important, our skilled, consultative teams work in earnest to help you thrive. Our Net Promoter Score of 87 demonstrates how consistently we deliver on this commitment to exceptional customer experience.
Our Exceed Customer Experience
At TalentRise, exceptional CX is born out of an intentional, active, and purpose-driven mindset.
Your trusted advisor in talent acquisition.
TalentRise does more than deliver talent solutions. Our expert recruiters consult with customers to custom-fit solutions that not only meet specific needs, but also produce exceptional customer experiences (CX).
A common purpose propels us.
A singular common purpose inspires all team members to action: We help each other thrive. Regardless of our role within TalentRise, this inclusive mantra guides us to help customers, contract employees, partners, and colleagues succeed. Our common purpose is a shared, heartfelt goal that unites us. And it gives meaning to our Exceed CX mindset.
The Five Pillars
The Exceed CX mindset is built from five pillars. Our teams are committed to embracing these pillars and—compelled by our common purpose—serving as trusted advisors. Ultimately, we:
Leverage expertise
Authentic and candid, we are continuously learning
Are consultative
As approachable, active listeners, we provide effective guidance
Innovate
Curious and open to new ideas, we drive positive change
Follow through
Committed to results, we take ownership of our actions
Create value
As team players, we produce quality work and win/win solutions