A regional airline—wholly-owned by a unionized national carrier—was facing pilot and mechanic shortages due to a collective bargaining agreement. The airlines existing hiring process was arduous as it revolved around paper-based tasks, job fairs, and multiple interviews conducted by current pilots.
If the airline didn’t revamp its antiquated hiring processes, it would suffer from dramatically escalating salary costs.
Case Study: PSA Airlines
Challenge
Solution
The CEO of PSA Airlines reached out directly to our seasoned consulting team, hiring us to diagnose challenges and create an end-to-end recruitment re-engineering process.
We made recommendations regarding staff, an organizational structure, key competencies, and technology.
Results
The new process set up the airline for success, allowing its staff to source a steady pipeline of talent as professionally, efficiently, and cost-effectively as possible.